24×7×365 Network & Security Operations Center24×7 NOC & SOC

Outage & incident response

Experiencing an outage? We’re on it.

We understand your sense of urgency. The fastest way to reach us is by phone. You can also submit the emergency form below and we’ll contact you as soon as possible.

Fastest response · Call support

315-329-5200 x1 Call now

Emergency contact form

Tell us what’s happening.

The more we know up front, the faster we can act. If you can, include:

  • Your company name and the best callback number
  • What’s affected: users, sites, systems, or services
  • When it started and what changed recently
  • Any error messages or alerts you’re seeing

Existing client? You can also open a ticket in the Support Portal or email support@armory5.com.

Existing Armory5 client?

For the fastest response, call 315-329-5200 x1.